PRIVACY POLICY

Last updated December 22, 2025

This Privacy Notice for Commune Media, Inc. (doing business as Commune) (“we,” “us,” or “our”) describes how and why we access, collect, store, use, and share (“process”) personal information when you use our services (“Services”), including when you:

  • Visit https://www.onecommune.com or any website that links to this Privacy Notice
  • Engage with us in other related ways, including marketing or events

If you do not agree with our policies and practices, please do not use our Services. If you have questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary highlights key aspects of this Privacy Notice. You can review the full policy below for additional details.

What personal information do we process?
We may process personal information depending on how you interact with the Services, the choices you make, and the products and features you use.

Do we process sensitive personal information?
We do not intentionally collect or process sensitive personal information, except where users voluntarily provide such information through the Services.

Do we collect information from third parties?
In limited circumstances, we may receive personal information from third parties such as marketing partners, analytics providers, or social media platforms, consistent with this Privacy Notice.

How do we process your information?
We process personal information to provide, improve, and administer the Services; communicate with you; protect security; prevent fraud; and comply with legal obligations.

With whom do we share personal information?
We may share personal information with service providers, affiliates, course teachers, or partners in limited and purpose-specific situations described below.

What are your rights?
Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information you voluntarily provide when you register, purchase a product, participate in activities, or contact us. This may include:

  • Email address
  • Phone number
  • Name
  • Password
  • Contact preferences
  • Billing address
  • Debit or credit card information

Sensitive information.
We do not intentionally collect or process sensitive personal information, except where users voluntarily provide such information through the Services.

Payment data.
Payment information is processed by third-party processors such as Stripe, PayPal, and Kajabi. We do not store full payment card details.

Community-Generated Content

When you participate in community features (such as forums, group spaces, comments, or chats), you may submit text, images, audio, video, or other materials (“Community Content”).

  • Visibility. Community Content may be visible to other users based on feature design and your settings.
  • Use. We process Community Content to operate, moderate, secure, and improve the Services and to enforce our terms.
  • Moderation. Content may be reviewed by automated systems and/or human moderators.
  • Retention. Community Content is retained while your account is active or as otherwise required by law, unless deleted by you or upon request.
  • External use. If content is shared publicly or reposted by others, we cannot control its use outside our Services.

Information Automatically Collected

We automatically collect certain technical and usage information, including:

  • IP address
  • Browser and device characteristics
  • Operating system and language preferences
  • Referring URLs
  • Pages viewed, features used, and timestamps

Location data.
We may collect imprecise or precise location data depending on your device settings. You may disable location sharing, but this may limit certain features.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information to:

  • Create and manage user accounts
  • Deliver services and content
  • Send marketing communications (subject to your preferences)
  • Maintain safety and prevent fraud
  • Analyze usage trends and improve performance
  • Measure marketing effectiveness
  • Protect vital interests where necessary

3. WHAT LEGAL BASES DO WE RELY ON?

Depending on your location, we process personal information based on:

  • Consent
  • Contractual necessity
  • Legitimate interests (balanced against your rights)
  • Legal obligations
  • Vital interests

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share personal information in limited circumstances, including:

  • Service providers and processors (e.g., hosting, analytics, payments, customer support)
  • Course teachers and partners, limited to administering course access and fulfilling our contractual obligations to teachers and marketing partners. 
  • Affiliates, subject to this Privacy Notice
  • Business transfers, such as mergers or acquisitions

Third-Party Services and Links

Our Services may contain links to or integrations with third-party services not operated by us. Their privacy practices are governed by their own policies, and your interactions with them are at your discretion.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to support core functionality, analytics, and marketing measurement.

Commune does not display third-party advertisements within the Services. Advertising-related tracking is used to measure and improve our own marketing efforts and off-platform outreach.

You can manage cookies through your browser settings. See our Cookie Notice for details.

6. ARTIFICIAL INTELLIGENCE-BASED PRODUCTS

We may offer AI-powered tools (such as AI bots) to enhance the Services.

Personal information processed through AI Products is handled in accordance with this Privacy Notice. We do not use AI Products to make automated decisions that produce legal or similarly significant effects about you.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary to fulfill the purposes described in this Notice, except where retention is required or permitted by law (e.g., tax, accounting, or fraud prevention).

When no longer needed, information is deleted, anonymized, or securely isolated.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable technical and organizational safeguards to protect personal information. However, no system is completely secure, and transmission is at your own risk.

9. INFORMATION FROM MINORS

We do not knowingly collect personal information from children under 18. If such information is discovered, we will delete it.

10. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights to:

  • Access and obtain a copy of your personal information
  • Correct or delete personal information
  • Restrict or object to processing
  • Withdraw consent
  • Opt out of certain uses, including targeted advertising

Requests can be submitted to [email protected].

11. DO-NOT-TRACK & GLOBAL PRIVACY CONTROL

We do not respond to Do-Not-Track signals. We honor Global Privacy Control (GPC) signals where required by law.

12. UNITED STATES PRIVACY RIGHTS

We disclose personal information to service providers for business purposes such as payment processing, analytics, and customer support. We do not sell personal information.

In the past 12 months, we have disclosed identifiers, commercial information, internet activity data, and imprecise geolocation data for these purposes.

13. OTHER REGIONS

Residents of Australia, New Zealand, South Africa, and other regions may have additional rights under local laws.

14. UPDATES TO THIS NOTICE

We may update this Notice periodically. Material changes will be communicated as required by law.

15. CONTACT US

Commune Media, Inc.
22722 Chamera Lane
Topanga, CA 90290
United States
[email protected]

16. DATA ACCESS & DELETION REQUESTS

To request access, correction, or deletion of your personal information, please submit a data subject access request or email [email protected].